Unparalleled Customer Service

Everyone Here Goes the Extra Mile

We appreciate every opportunity to provide innovative packaging design, manufacturing and logistics solutions.

What does this look like daily?

We answer our phones so that you talk with a person rather than automated voice mail.

Our team is always helpful, courteous and knowledgeable.

Timberline’s customer-service-oriented team ensures your requests and deadlines, pricing, manufacturing, logistics and final documentation have the personal touch. We want your long-term partnership, and we are true team players who consistently give you excellent service.


We Perform So You Can Deliver!

 “Thank you for the great job you are doing.  We had another major defense contractor doing a QC audit… and they elected to skip including your firm after looking at the product and the information and reputation that Timberline has.”

“Your support has been excellent and always accommodating to our ever changing requirements.”

"Working with Timberline has been great. They can custom design boxes to meet all our needs, they have simplified our shipping process, and they have reduced our costs."
"We truly appreciate all the hard work in getting us our crates so fast and a special thanks to Shelia and Gary for the fast shipping service. We really wanted to let you know that your hard work and dedication did not go unnoticed."